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FAQ

Who uses your services?

We work with owner operators and small fleets who run flatbeds, vans, conestogas, step decks, reefers, lowboys  and power only. LTL and full loads, as well as over dimensional loads are dispatched.

Are there any long term commitments? Do I have to use you on every load?

No. You choose when and how often you would like our help. We're very flexilble.

Do you work with factoring companies?

Absolutely! We work as a third party for RTS Financial, but will also work with any factoring company with which you are currently associated.  Don't have a factoring company, but want to get paid faster?  Ask us how. We can help you get set up.

How do I get paid?

You can invoice your customers for completed loads, or we can do the invoicing for you.  We use Wave, an online accounting app.  Just let me know your preferred method of payment:  check, ACH, credit cards. If you are working with a factoring company and subcribe to invoicing services, we will submit all required paperwork to that factoring company. Fly Low Dispatch is not responsible for slow payments or non payments by your customers.

How do I get started? How long does it take?

Just contact us and we will send an easy online form to complete. You will also be required to provide Fly Low with your carrier packet, including your business W9, authority and certificate of insurance. The whole process can be completed in a day, and we will be dispatching you the following day.

Where are you located?

Our office is in Pflugerville, TX (pronounced  flugerville, the P is silent). Yes it is a funny name.  We are near Austin, TX but we provide services across the country.

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